Sarah Girand respects and protects the privacy of all its customers. We are committed to handling your personal information legally and securely during the purchase, delivery, and after-sales service of our wall art and vase products.
I. Information Collection and Use
When you place an order or communicate with us, we may collect necessary information, including but not limited to your name, contact information, shipping address, and order information. This information will only be used for order processing, logistics, after-sales service, and customer support, and will not be used for any unauthorized purposes.
II. Information Protection
We take reasonable technical and management measures to ensure the security of your personal information and prevent unauthorized access, disclosure, or misuse.
III. Order and Logistics Information
Shipping Location: USA
Order Processing Time: Same day processing
Shipping Time: Approximately 2 days (subject to local logistics conditions)
IV. Return and Refund Policy
Return Period: Returns can be requested within 30 days of receiving the goods.
Refund Arrival Time: Refunds will be processed within approximately 3 days after return confirmation.
Goods must be in generally good condition (unless otherwise specified).
V. Special Notes
Due to ongoing losses, in order to alleviate inventory pressure and accelerate cash flow, we have decided to conduct a clearance sale of our entire wall mural and vase product line at a loss. This clearance sale is a temporary operational adjustment and will not affect customers’ normal rights and after-sales service.
VI. Policy Updates
We may update this Privacy Policy from time to time as needed for business operations. Updates will be published promptly.
If you have any questions about this Privacy Policy, please feel free to contact us. We are happy to assist you.