Thank you for choosing Sarah Girand’s wall art and vase collection. We are committed to providing our customers with a worry-free shopping experience. The following is our return policy:
I. Scope of Returns
Customers may apply for a return if they are not satisfied with the wall art or vase product received, or if any other issues arise.
Return Period: Returns can be requested within 30 days of receipt.
Applicable Circumstances: No-reason returns are supported.
Special Note: Returns can still be requested after the product has been opened (subject to the return process requirements).
II. Logistics and Shipping Information (Reference)
Shipping Location: USA
Order Processing Time: Processed on the same day
Shipping Time: Approximately 2 days
III. Refund Policy
Refund Arrival Time: Approximately 3 days after confirmation of return
Refunds will be returned to the original payment method.
IV. Return Process
Contact customer service to submit a return request
Once approved, obtain the return address and instructions
Return the goods as required
The warehouse will process the refund after confirming receipt.
V. Return Address and Contact
Email: sarah.girand@dunlinhouse.shop
Phone: 2485080944
Address: 54301 Woodcreek Blvd, Shelby Township, MI, 48315-1433
VI. Special Notes
Due to ongoing losses, in order to alleviate inventory pressure and accelerate capital recovery, we have decided to conduct a clearance sale of our entire wall mural and vase product line at a loss. This clearance sale is a temporary operational adjustment and does not affect your normal return and after-sales service rights.
If you require assistance with returns, please contact customer service at any time, and we will process your request as soon as possible.