Thank you for your interest in the Sarah Girand wall art and vase collection. Below are some frequently asked questions to help you better understand our products and services.
I. Orders and Shipping
Q1: Where do I ship from?
A: All orders are shipped from the United States.
Q2: How long does it take to process an order?
A: All orders will be processed and shipped on the same day.
Q3: How long does shipping take?
A: Under normal circumstances, shipping takes approximately 2 days. The exact time may vary slightly depending on local logistics.
II. Products and Purchases
Q4: What products do you mainly sell?
A: We mainly sell wall art and vase decorations, suitable for home, office, and commercial spaces.
Q5: Are there any special notes regarding this clearance sale?
A: Due to ongoing losses, in order to reduce inventory pressure and accelerate cash flow, we have decided to conduct a clearance sale of our entire wall art and vase collection at a loss. Quantities are limited, while supplies last.
III. Returns and Refunds
Q6: Can I return items? A: Yes. Customers can apply for a return within 30 days of receiving the goods.
Q7: How long does it take for the refund to arrive?
A: After confirming the return is correct, the refund will be returned to the original payment method within approximately 3 days.
IV. Payment and Fees
Q8: Are there any additional charges or subscriptions?
A: All sales are one-time transactions; there are no subscription fees or automatic deductions. Customers only need to pay the order amount once.
V. Other Issues
Q9: How do I contact customer service?
A: You can contact our customer service team through our official website or email. We will provide you with assistance and support as soon as possible.
Special Note
Due to ongoing losses, in order to alleviate inventory pressure and recover funds quickly, we are now launching a full-scale clearance sale at a loss. This adjustment is only an optimization of our business strategy and does not affect normal after-sales service quality.
If you have any further questions, please feel free to contact us. We will be happy to serve you.